FIND HELP… NOW.

NOT SURE WHO TO CALL FOR HELP WHEN YOU ARE HOMELESS?  HERE IS HOW TO ACCESS OUR HOMELESS ASSISTANCE SYSTEM

 
 

Call 2-1-1

Call 2-1-1 to get quick, confidential, multilingual access to information by phone 24 hours a day/7 days a week.  Trained operators will answer your call. Its confidential and free!

Just dial 2-1-1 or 1-844-DIAL-211 to get information on a wide range of health and human service programs in Madison, Oneida, and Herkimer Counties.

There is a Coordinated Entry System for homeless services in our region that is designed to support persons and families who wish to move into permanent housing.

This Coordinated Entry System is a community-wide process that includes all homeless providers working together to quickly move people into available housing options.  It includes a common assessment that is conducted at all HUD-funded shelters and at other locations to inform the selection of the most appropriate permanent housing option to meet your needs.

Our Continuum of Care (CoC) has a process that ensures that:

  1. The highest need, most vulnerable households in the community are prioritized for services.

  2. There are privacy protections in place for all participants.

  3. There is no discrimination based on race, color, ethnicity, national origin, gender identity, sexual orientation, disability, criminal background, family or marital status.

ACCESS POINTS FOR OUR
COORDINATED ENTRY SYSTEM & CONTACT INFO.

DOMESTIC VIOLENCE VICTIMS

In Oneida County: YWCA Mohawk Valley provides domestic and sexual violence services throughout Oneida County. To access services in Oneida County, call the 24-hour hotline: 315-797-7740.

In Herkimer County: Catholic Charities of Herkimer County provides services for Domestic Violence victims. Call the DV hotline: 315-866-0458

YWCA Mohawk Valley provides services to adult victims of sexual violence and adult survivors of child sexual abuse. We also provide a child advocacy center (CAC) for victims of sexual and/or severe physical abuse. The CAC brings together a multidisciplinary team of law enforcement; child protective services, district attorney’s office, mental health, and victim advocate representatives who work collectively to ensure the uniform handling of abuse cases. To access services in Herkimer County, call the 24-hour hotline: 315-866-4120.

In Madison County: Liberty Resources Victims of Violence Program provides free and confidential services to those affected by sexual assault, domestic violence or other violent crimes in Madison County and surrounding communities. Services are available to all victims and their family, regardless of when the abuse or crime occurred or whether they choose to report it to the police. The hotline number is: 1-855-966-9723.

HOMELESS VETERANS AND VETERANS AT RISK OF HOMELESSNESS

The National Call Center for Homeless Veterans provides assistance to homeless Veterans and their families; VA Medical Centers; Federal, state, and local partners; community agencies; Veterans services providers; and others in the community.

If you or someone you know is a homeless Veteran in need of help, call 1-877-4AID VET (1-877-424-3838) to receive free, confidential support from a trained, VA staff member 24 hours a day, 7 days a week. You can also get confidential support from the Homeless Veterans Chat.

Support Services for Veterans and Family Members Programs (SSVF) in Oneida, Madison, and Herkimer Counties, for veterans at imminent risk of homelessness or already homeless:

Central NY Veterans Outreach Center (Utica): 315- 765-0975

Soldier On SSVF Program: 1-866-406-8449

HOMELESS YOUTH: AGES 16-21

Oneida County 24-Hour Hotline: 315-525-7276

Herkimer County Runaway and Homeless Youth Program: 315-866-1112

PERSONS WITH HIV/AIDS WHO ARE FACING HOMELESSNESS OR ARE ALREADY HOMELESS

Intake Coordinator:  315-475-2430