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2-1-1 Mid-York information here.

Coordinated System of Access Key Point of Contact For:

Domestic violence victims:

  • In Oneida County: YWCA Mohawk Valley provides domestic and sexual violence services throughout Oneida County. To access services in Oneida County, call the 24-hour hotline: (315) 797-7740.

  • In Herkimer County: YWCA Mohawk Valley provides services to adult victims of sexual violence and adult survivors of child sexual abuse. We also provide a child advocacy center (CAC) for victims of sexual and/or severe physical abuse. The CAC brings together a multidisciplinary team of law enforcement; child protective services, district attorney’s office, mental health, and victim advocate representatives who work collectively to ensure the uniform handling of abuse cases. To access services in Herkimer County, call the 24-hour hotline: (315) 866-4120.

  • In Madison County: Liberty Resources Victims of Violence Program provides free and confidential services to those affected by sexual assault, domestic violence or other violent crimes in Madison County and surrounding communities. Services are available to all victims and their family, regardless of when the abuse or crime occurred or whether they choose to report it to the police. Hotline number is  (315) 366-5000.


Homeless veterans and veterans at risk of homelessness:

The National Call Center for Homeless Veterans provides assistance to homeless Veterans and their families; VA Medical Centers; Federal, state, and local partners; community agencies; Veterans services providers; and others in the community. If you or someone you know is a homeless Veteran in need of help, call 1-877-4AID VET (1-877-424-3838) to receive free, confidential support from a trained, VA staff member 24 hours a day, 7 days a week. You can also get confidential support from the Homeless Veterans Chat.
Support Services for Veterans and Family Members Programs (SSVF) in Oneida, Madison, and Herkimer Counties for veterans at imminent risk of homelessness or already homeless:

  • Central NY Veterans Outreach Center (Utica): Phone (315) 765-0975

  • Soldier On SSVF Program: 1-866-406-8449

Homeless youth age 16-21:

  • Oneida County 24-Hour Hotline: 1-315-624-9930

  • Madison County Runaway and Homeless Youth Program: 315-363-5274

  • A printable brochure (8.5" x 11” – 2-sided) with a directory of the key resources available for Runaway and Homeless Youth in Oneida County is available here to view and print.


Persons with mental health and addiction disabilities who are homeless in Oneida County:

  • Rapid Engagement Housing Assistance Team: 1-315-266-0627, ext. 5


Persons with HIV/AIDS who are facing homelessness or already homeless:

  • Intake Coordinator: 315-475-2430


Age 55 or older and facing eviction or having housing problems that threaten your ability to live independently:

  • Oneida County office for Aging: Dennis Tuttle, 315-798-5456


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At this time, by clicking on the "Please...donate." button, you will be redirected to the website of the United Way of the Valley and Greater Utica. A new window will open. Please indicate in the "In Memoriam" box that you wish your donation to be used to assist homeless persons in our area. Thank you.